Contact
Before you write —if you’re looking for information about shipping, payments, returns, or order status, you’ll find it fastest on the FAQ, Shipping & Payment, and Returns pages. You’ll get an answer right away, without having to wait for a message.
If you can’t find it there, please use the form below to contact us. Select a subject —this will ensure your message goes directly to the right person.
Suppliers. We are primarily interested in sorted merchandise (cream, extra, premium) and outlet items. Details are provided on the Suppliers page.
Media and Publications. We are happy to answer questions about the secondhand market and provide materials to journalists and content creators covering secondhand fashion.
Collaboration. Proposals for marketing campaigns, affiliate programs, and joint initiatives—please describe your proposal and your reach. We’ll get back to you if the opportunity is a good fit for us.
We review supply and partnership offers on a selective basis—we respond to those that align with our business profile.
Phone: 600 16 66 48
Monday through Friday, 7:00 a.m.–3:00 p.m.
FB: facebook.com/fajneciuchy24
IG: instagram.com/fajneciuchy24.pl
Brick-and-mortar store
3 Pasaż Ursynowski St., Unit 4, 02-784 Warsaw
This is where you’ll pick up your order placed with the in-store pickup option
Returns and Complaints
68 Piwonińska St., 08-443 Sobienie Jeziory
The company’s registration details are provided in the Legal Notice.